Considering the ongoing and rapid change occurring in healthcare industry, patient engagement systems are necessary to meet new standards for quality improvement in health care.
A patient engagement solution informs and engages patients in their healthcare process. People pay more attention and become more engaged in their health and medical care when they have easy access to their health information on cloud.
Patient engagement system can improve efficiency, lower costs, promote patient loyalty.
Benefits of Patient Engagement Framework
It saves time and human resources
Online portal saves time and give patient convenient access to lab results, prescription refills, discharge summaries, appointment scheduling, helpdesk and more. The medical data can also be exchanged between different departments on cloud via any devices.
A patient engagement framework is a good investment. In the long run it saves you the cost of employing extra hands for managing patient appointments and inquiries.
Hospitals can attract more patients
The current generation is tech-savvy. Today most of us search and gather information through our mobile phones. This shows that we will be inclined towards a healthcare service which is very convenient to access online.
Since there is a stiff competition among healthcare facilities, updating their online services will help to enhance and expand their service to a larger crowd.
The care providers can manage their workflow — view the appointments, patient health records, create notes of patient’s health. This reduces the burden of care management work and help them focus on patient’s health.
Better patient satisfaction and clinical outcomes
Patients are empowered to manage their own medical care, access lab test and radiology reports online. they can interact with care providers and work together for improved clinical outcomes.Conveniences like online and after-hours bill paying, appointment scheduling, secure messaging with care providers and respond to patients at their conveniences increase patient satisfaction.