Engage your workforce to collaborate and deliver exceptional service
Does your support channels have all the tools necessary to keep your customer happy.
With customer communities and partner communities help you connect with all the people and groups who matter most to your business.
Every day, we help them offer communities that support critically important business goals across customer support, sales, marketing, and product development.
Connect directly with resellers, distributors, and partners to increase sales. Enable partners to find the information and experts they need, register new leads, update records, and manage funds.
Help customers help each other and themselves with powerful community software that allows you to create a rich, self-service experience. Enable your service agents to concentrate on the most complex and impactful issues.
Real reviews from a satisfied customer can shape your business, enhance your reputation and attract new customers.
more likely to increase sales conversion by knowing past interactions and behavior
more likely to provide faster resolution time by assigning a right employee to work on a right project on right time
more likely to increase sales leads by recommending new features for right targeted customers
Collaborate your employee like social network, share file , images and videos, increase productivity , promote better ideas
Always connect with your customer, each customer have separate login to manage all their service data
Connect all your stakeholders in one place, for better decision making, your partners stay updated about your company
Deliver world-class service by giving your customers one place to get answers. Define ticket priorities and auto assignment rules to make sure all your tickets gets resolved.
Retain your customer in all new way, engage your customer post service and understand their need and schedule for follow up
Create knowledge base for employees and customers, based on category and service type for better business efficiency
Join our awesome customers