-- Old Way --
-- Our Way --
Connect directly with resellers, distributors, and partners to increase sales. Enable partners to find the information and experts they need, register new leads, update records, and manage funds.
Help customers help each other and themselves with powerful community software that allows you to create a rich, self-service experience. Enable your service agents to concentrate on the most complex and impactful issues.
Real reviews from a satisfied customer can shape your business, enhance your reputation and attract new customers.
Collaborate your employee like social network, share file , images and videos, increase productivity , promote better ideas
Always connect with your customer, each customer have separate login to manage all their service data
Connect all your stakeholders in one place, for better decision making, your partners stay updated about your company
Deliver world-class service by giving your customers one place to get answers. Define ticket priorities and auto assignment rules to make sure all your tickets gets resolved.
Retain your customer in all new way, engage your customer post service and understand their need and schedule for follow up.
Create knowledge base for employees and customers, based on category and service type for better business efficiency